Help Centre / Licensing & certificates

Licensing & certificates

Licensing and certificates

2 min read

Every Melodial subscription includes fully licensed music and an official certificate for your venue. Here is how it works and what to do if anyone asks.

Why you do not need another music licence

When you play music from Spotify, YouTube, or a personal collection in a business, you typically need a separate public performance licence. Melodial is different: we own or directly licence every track, so we grant you permission to play it commercially.

Your Melodial subscription is your licence. You do not need to pay PRS, PPL, APRA AMCOS, Buma/Stemra, or any other collecting society. One flat price covers everything.

Get your Certificate of Compliance

Get it from either place, whichever is easiest for you.

From the website

Log in at melodial.com/account with your website email and password. Under the License Certificate section, click Set Up Business Details and enter your business name and address, then download your certificate as a PDF you can print or save.

From the app

Open the app and tap Account Settings to print your certificate directly from your device.

Keep a copy on hand. If a licensing body contacts you, show them the certificate.

If a licensing body contacts you

Stay polite and present your Melodial Certificate of Compliance as proof. Your certificate only covers music played through Melodial: if your staff also play music from Spotify, YouTube, personal playlists, or the radio in your venue, you may still need a separate licence for that music.

If anything is unresolved, forward the correspondence to hello@melodial.com and we will help.

Still need help?

Email us at hello@melodial.com or start a free trial and hear it in your own space.

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