Help Centre / Playlists & playback

Playlists & playback

Playlists and playback

4 min read

Build custom playlists, control how your music plays, and download tracks so the music keeps going even if your WiFi drops out.

Playback controls

At the top of every track list you will see two buttons, Shuffle and Continuous. These keep music playing all day without touching your phone.

Shuffle

Randomises the play order so customers do not hear the same sequence every day. Tap once to turn it on.

Continuous

Plays every track automatically with no gaps, then loops back to the start. No dead air, from open to close.

Turn both on for the best experience. Shuffle plus Continuous means your music plays non-stop in a different order each time.

Create a playlist

There are two ways to create a playlist, and each playlist holds up to 2,000 tracks.

Start empty

Go to the Playlists tab and tap +. Give it a name and it is ready to fill.

Create while browsing

Found a track you love? Tap + next to it and select Create New Playlist.

Add tracks to a playlist

Add a single track, or add every track from a genre, radio station, or playlist at once.

Add one track

Tap the + button next to any track and choose the playlist you want it in.

Add everything at once

Tap Add All to Playlist while browsing a genre, radio station, or playlist to add every track in it in one go.

Duplicate tracks are allowed, so you can add the same track more than once if you want it to come around more often.

Reorder tracks

Open a playlist and tap the reorder icon (three horizontal lines). Each track gets a drag handle, press and hold to move it into position, then tap Save to apply your changes or Cancel to discard them.

Manage a playlist

Rename

Tap the edit icon on the playlist card or in its header.

Remove a track

Long-press or swipe right on mobile, then confirm.

Delete a playlist

Tap the trash icon and confirm.

Offline playback

Download tracks to your device so the music keeps playing if your internet drops. Look for the download icon on a playlist or track.

There is no limit on how many tracks you can download, and downloaded tracks play exactly like streamed ones, with every control working normally.

Tips for best results

1
Aim for 50 to 100+ tracks per playlist so your regulars do not hear the same sequence on every visit.
2
Use Add All to Playlist to build a new playlist quickly.
3
Create separate playlists for different times of day.
4
Add voice announcements from Genres, then Announcements.
5
Download your key playlists as a backup in case your WiFi drops.

All tracks are volume-levelled, so you will not get jarring loud-quiet jumps between songs.

Still need help?

Email us at hello@melodial.com or start a free trial and hear it in your own space.

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