Thank you for subscribing to Melodial. We're committed to delivering high-quality streaming music channels tailored for your business. If you're not completely satisfied, we're here to help.
Subscription services
Monthly subscriptions
- All subscriptions are billed monthly in advance.
- Subscriptions auto-renew unless cancelled prior to the renewal date.
Refund eligibility
We do not offer refunds for:
- Change of mind
- Partial use of the subscription period
- Unused services due to customer inaction
However, we may offer a pro-rata refund or credit in the event of:
- A verified technical issue that prevents access to the service for more than 48 consecutive hours
- An error on our end resulting in incorrect billing
Cancellations
- You can cancel your subscription at any time via your account dashboard.
- Cancellations apply to future billing cycles; your subscription remains active until the end of the current period.
Contact us
Questions about your subscription, refund eligibility, or support? Email hello@melodial.com or visit our contact page.